Terms of service

 

This website and online store are owned and operated by NOBEL STARS FZE , a company duly incorporated under the laws of the United Arab Emirates.

Beauty Era is the official online e-commerce brand and trading platform of NOBEL STARS FZE. All products, services, transactions, and obligations offered through this Website are provided by and on behalf of NOBEL STARS FZE.

Throughout these Terms & Conditions, the terms “Beauty Era,” “we,” “us,” and “our” refer to NOBEL STARS FZE, the legal entity responsible for the operation of this Website and its online business.

 

NOBEL STARS - F.Z.E offers this Website, including all information, tools, products and Services available through the Website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

 

The Website is available at:

 

https://beauty-era.com/

 

By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein and/or made available by hyperlink.

 

These Terms apply to all users of the Website, including without limitation users who are browsers, customers, vendors, merchants and/or contributors of content.

 

Please read these Terms of Service carefully before accessing or using the Website.

 

By accessing or using any part of the Website, creating an account, placing an order or using any of our Services, you agree to be bound by these Terms of Service.

 

If you do not agree to all the terms and conditions of this agreement, you must not access the Website or use any of our Services.

 

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features, products, services or tools added to the current online store shall also be subject to these Terms of Service.

 

You may review the most current version of these Terms at any time on this page.

 

We reserve the right to update, change or replace any part of these Terms by publishing updates and/or changes on the Website.

 

It is your responsibility to review this page periodically for changes.

 

Your continued use of or access to the Website following the publication of any changes constitutes acceptance of those changes, subject to applicable law.

 

Our online store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to offer and sell our products and Services to you.

 

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your country, state or jurisdiction of residence.

 

If you permit a minor dependent to access or use the Website, you confirm that you are legally authorized to provide such consent and accept responsibility for their use of the Website.

 

You may not use our products or Services for any illegal, fraudulent or unauthorized purpose.

 

You may not, in using the Service, violate any applicable international, federal, national, emirate-level or local law, regulation or ordinance, including intellectual property and copyright laws.

 

You must not transmit any worms, viruses, malware or any code of a destructive or harmful nature.

 

A breach or violation of these Terms may result in the immediate suspension or termination of your access to the Services.

 

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse or restrict Service to any person for any lawful reason at any time, subject to applicable consumer protection laws.

 

You understand that content submitted by you, excluding payment card information, may be transferred unencrypted and may involve:

 

(a) transmissions over various networks; and

 

(b) changes made to conform and adapt to the technical requirements of connecting networks or devices.

 

Payment card information is encrypted during transmission over networks through the applicable payment service providers.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or contact through which the Service is provided without our prior written permission.

 

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning or interpretation of these Terms.

 

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We make reasonable efforts to ensure that information published on the Website is accurate, complete and current.

 

However, information may occasionally contain errors, omissions or outdated material.

 

The material available on the Website is provided for general information and should not be used as the sole basis for making decisions where more accurate, complete or current primary information is required.

 

Any reliance on information provided on the Website is at your own risk, subject to your mandatory rights under applicable law.

 

The Website may contain historical information. Such information is not current and is provided for reference only.

 

We reserve the right to modify the contents of the Website at any time.

 

We have no obligation to update any information except where required under applicable law.

 

You agree that it is your responsibility to review the Website for changes.

 

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products may change without prior notice, except where an order has already been accepted or where notice is required by applicable law.

 

We reserve the right to modify, suspend or discontinue the Service, or any part of its content, at any time.

 

We may also change product availability, promotions, delivery options or Website features.

 

We shall not be liable to you or any third party for any lawful modification, price change, suspension or discontinuance of the Service.

 

Nothing in this Section limits any mandatory rights available to you under applicable consumer protection laws.

 

 

SECTION 5 - PRODUCTS OR SERVICES

 

Certain products or Services may be available exclusively online through the Website.

 

Products or Services may have limited quantities and are subject to return, refund or exchange only in accordance with our Return, Refund and Exchange Policy:

 

https://beauty-era.com/policies/refund-policy

 

We make reasonable efforts to display product colors, packaging, images, quantities and other characteristics as accurately as possible.

 

However, we cannot guarantee that the display of any color or image on your computer, mobile device or other screen will be completely accurate.

 

Product packaging, presentation or labeling may occasionally differ from images shown on the Website due to changes made by the manufacturer, provided that the nature and material characteristics of the product remain consistent with the order.

 

We reserve the right, but are not obligated, to limit the sale of products or Services to any person, geographic region or jurisdiction where legally permitted.

 

We may exercise this right on a case-by-case basis.

 

We reserve the right to limit quantities purchased per customer, household, account, telephone number, payment method, delivery address or order.

 

Product descriptions, prices, promotions and availability may be changed at any time before an order is accepted.

 

We reserve the right to discontinue any product or Service at any time.

 

Any offer made on the Website is void where prohibited by law.

 

Product information provided on the Website is intended for general informational purposes.

 

Customers must read and follow all labels, ingredient information, usage directions, warnings and safety instructions provided with the product.

 

Information available through the Website is not intended to replace professional medical advice, diagnosis or treatment.

 

You should consult a qualified healthcare professional before using supplements or similar products if you are pregnant, breastfeeding, taking medication, have an existing medical condition or have concerns regarding your health.

 

Nothing in these Terms excludes warranties, remedies or consumer rights that cannot lawfully be excluded.

 

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse, limit or cancel an order where permitted by applicable law.

 

We may limit or cancel quantities purchased per person, household or order.

 

These restrictions may include orders placed through the same customer account, email address, telephone number, payment method, billing address or shipping address.

 

We may also limit or cancel orders that appear to be fraudulent, unauthorized or placed for unauthorized resale or distribution.

 

If we modify or cancel an order, we may attempt to notify you using the email address, telephone number, billing address or other contact information provided when the order was placed.

 

You agree to provide current, complete and accurate purchase, billing, delivery and account information.

 

You agree to promptly update your account and contact information so that we can complete transactions, arrange delivery and contact you when necessary.

 

You are responsible for ensuring that the delivery address and telephone number entered during checkout are correct.

 

For information regarding returns, refunds and exchanges, please review:

 

https://beauty-era.com/policies/refund-policy

 

 

SECTION 7 - OPTIONAL AND THIRD-PARTY TOOLS

 

We may provide access to tools, applications or services supplied by third parties over which we may have limited or no control.

 

You acknowledge that access to such tools may be provided “as is” and “as available”, without warranties, representations or conditions from us, except where otherwise required by law.

 

We do not endorse and shall not be responsible for independent third-party tools or services solely because they are accessible through the Website.

 

Your use of optional third-party tools is at your own discretion and risk.

 

You should review and approve the terms and privacy practices of the relevant third-party provider before using its tools or services.

 

We may offer new features, Services, tools and resources through the Website in the future.

 

Such features and Services will also be subject to these Terms and any additional terms disclosed at the time they are provided.

 

 

SECTION 8 - THIRD-PARTY LINKS

 

Certain content, products or Services available through the Website may include materials or links supplied by third parties.

 

Third-party links may direct you to websites, applications or services that are not owned, operated or controlled by NOBEL STARS - F.Z.E or Beauty ERA.

 

We are not responsible for examining, evaluating or guaranteeing the content, accuracy, availability, security, privacy practices or products of independent third parties.

 

We will not be responsible for harm or loss resulting solely from your use of a third-party website, product, service, resource or transaction.

 

Please review the relevant third party’s terms, policies and practices carefully before entering into a transaction.

 

Questions, complaints or claims regarding a third-party product or service should also be directed to the relevant third party, unless Beauty ERA remains responsible under applicable law.

 

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If you send us reviews, feedback, suggestions, proposals, ideas, comments or other materials, whether online, by email, through social media, by postal mail or otherwise, you grant us permission, to the extent permitted by law, to use, edit, copy, publish, distribute, translate and display such materials for legitimate business and marketing purposes.

 

We are under no obligation:

 

(1) to maintain unsolicited comments in confidence, except where required by privacy or confidentiality laws;

 

(2) to pay compensation for unsolicited comments; or

 

(3) to respond to every comment.

 

We may, but are not obligated to, monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, fraudulent, misleading, objectionable or in violation of intellectual property rights or these Terms.

 

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, confidentiality or other proprietary rights.

 

You agree that your comments will not contain unlawful, abusive, defamatory or obscene material, computer viruses or other malware.

 

You may not use a false email address, impersonate another person or otherwise mislead us or third parties regarding the origin or authenticity of a comment.

 

You are responsible for the comments and content you submit and for their accuracy.

 

We assume no liability for comments posted by you or an independent third party, except where liability cannot lawfully be excluded.

 

 

SECTION 10 - PERSONAL INFORMATION

 

Our collection, use, storage and disclosure of Personal Information through the Website are governed by our Privacy Policy:

 

https://beauty-era.com/policies/privacy-policy

 

By using the Website, you acknowledge that you have had the opportunity to review our Privacy Policy.

 

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally, information on the Website or in the Service may contain typographical errors, inaccuracies or omissions relating to:

 

• Product descriptions;

 

• Ingredients or specifications;

 

• Pricing;

 

• Promotions;

 

• Discounts;

 

• Offers;

 

• Shipping charges;

 

• Delivery times;

 

• Currency conversions; or

 

• Product availability.

 

We reserve the right to correct errors, inaccuracies or omissions and to update information or cancel an affected order where legally permitted.

 

This may occur without prior notice, including after an order has been submitted, where the displayed information contained an obvious error or where performance is not reasonably possible.

 

Where an order is cancelled after payment, any amount received for the cancelled order will be refunded in accordance with the applicable payment method and our policies.

 

We undertake no obligation to update, amend or clarify information except where required by applicable law.

 

A stated update or refresh date should not be interpreted as confirmation that every part of the Website has been updated.

 

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions stated in these Terms, you are prohibited from using the Website or its content:

 

(a) for any unlawful or fraudulent purpose;

 

(b) to encourage or participate in unlawful acts;

 

(c) to violate any applicable international, federal, national, emirate-level or local law, regulation, rule or ordinance;

 

(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;

 

(e) to harass, abuse, threaten, insult, harm, defame, intimidate or unlawfully discriminate against another person;

 

(f) to submit false, fraudulent or misleading information;

 

(g) to upload or transmit viruses, malware or harmful code;

 

(h) to collect, process or track the Personal Information of others without lawful authority;

 

(i) to spam, phish, pharm, pretext, spider, crawl, scrape or otherwise access data through unauthorized automated means;

 

(j) for obscene, abusive or immoral purposes;

 

(k) to interfere with or circumvent Website security features;

 

(l) to access another person’s account without authorization;

 

(m) to place fraudulent or unauthorized orders;

 

(n) to attempt to obtain products, refunds, vouchers or benefits through deception; or

 

(o) to use the Website in a manner that could damage, overload or impair the Website or Services.

 

We reserve the right to suspend or terminate access to the Website or Services for violating these prohibited uses, subject to applicable law.

 

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee that use of the Website or Service will always be uninterrupted, timely, secure or error-free.

 

We do not guarantee that every result obtained through the Service will always be accurate or reliable.

 

From time to time, we may suspend the Website or Service for maintenance, security, technical or operational reasons.

 

Your use of the Website is at your own reasonable risk, subject to your rights under applicable law.

 

Except as expressly stated by us or required under applicable law, the Website and Services are provided “as is” and “as available”.

 

To the maximum extent permitted by applicable law, NOBEL STARS - F.Z.E, operating under the Beauty ERA brand, and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for indirect, incidental, punitive, special or consequential damages.

 

Such damages may include lost profits, lost revenue, lost savings, loss of data or replacement costs arising from the use of, or inability to use, the Website or Services.

 

Where liability cannot legally be excluded, our liability shall be limited only to the maximum extent permitted by applicable law.

 

Nothing in these Terms excludes or limits liability for:

 

• Fraud or fraudulent misrepresentation;

 

• Gross negligence or willful misconduct;

 

• Death or personal injury where liability cannot lawfully be excluded;

 

• Supplying defective or unsafe products where liability cannot lawfully be excluded;

 

• Breach of mandatory consumer protection rights; or

 

• Any other liability that cannot be excluded or limited under applicable law.

 

 

SECTION 14 - INDEMNIFICATION

 

To the extent permitted by applicable law, you agree to indemnify and hold harmless NOBEL STARS - F.Z.E, operating under the Beauty ERA brand, and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from claims, losses or reasonable legal costs arising directly from:

 

(a) your material breach of these Terms;

 

(b) your breach of policies incorporated into these Terms by reference;

 

(c) your unlawful use of the Website or Services;

 

(d) your violation of applicable law; or

 

(e) your violation of the rights of a third party.

 

This Section does not require you to indemnify us for losses caused by our own negligence, unlawful conduct or breach of mandatory legal obligations.

 

 

SECTION 15 - SEVERABILITY

 

If any provision of these Terms is determined by a competent authority to be unlawful, void or unenforceable, that provision shall be enforced to the maximum extent legally permitted.

 

The unenforceable portion shall be treated as severed from these Terms.

 

Such determination shall not affect the validity or enforceability of the remaining provisions.

 

 

SECTION 16 - TERMINATION

 

Obligations and liabilities incurred before termination shall survive termination where their nature requires them to survive.

 

These Terms remain effective unless and until terminated by you or us.

 

You may stop using the Website and Services at any time.

 

If you fail, or we reasonably suspect that you have failed, to comply with a material term of these Terms, we may suspend or terminate your access to all or part of the Services.

 

Termination will not affect amounts already due or rights and remedies that arose before termination.

 

We may retain transaction and account information after termination where required for legal, accounting, security, fraud-prevention or dispute-resolution purposes.

 

 

SECTION 17 - ENTIRE AGREEMENT

 

Our failure to exercise or enforce a right or provision of these Terms shall not constitute a waiver of that right or provision.

 

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and other operating rules published on the Website, constitute the agreement between you and us regarding your use of the Website and Services.

 

They supersede prior or contemporaneous communications or proposals relating to the same subject matter, whether oral or written.

 

Any ambiguity shall be interpreted fairly and in accordance with applicable law and shall not automatically be interpreted against either party.

 

 

SECTION 18 - GOVERNING LAW AND JURISDICTION

 

These Terms of Service and any separate agreements through which NOBEL STARS - F.Z.E, operating under the Beauty ERA brand, provides products or Services shall be governed by and construed in accordance with:

 

• The applicable federal laws of the United Arab Emirates; and

 

• Where applicable, the laws and regulations in force in the Emirate of Ajman.

 

Any dispute arising from or relating to these Terms, the Website, an order, a product or a Service shall be submitted to the competent courts of the United Arab Emirates, subject to any mandatory consumer protection rights or jurisdictional rights available to the customer under applicable law.

 

Nothing in these Terms prevents either party from seeking an amicable resolution or using an applicable consumer complaint or dispute-resolution mechanism before commencing court proceedings.

 

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

 

You may review the most current version of these Terms at any time on this page.

 

We reserve the right to update, modify or replace any part of these Terms by publishing an updated version on the Website.

 

The updated version will display a revised “Last updated” date.

 

Where required by applicable law, we will provide additional notice regarding material changes.

 

Your continued use of the Website or Services after changes become effective constitutes acceptance of the revised Terms, subject to applicable law.

 

The Terms applicable to a completed order will generally be those published when the order was placed, subject to mandatory legal requirements.

 

 

SECTION 20 - CONTACT AND BUSINESS INFORMATION

 

Questions regarding these Terms of Service should be sent to us using the following contact information:

 

Legal and licensed business name:

NOBEL STARS - F.Z.E

 

Legal form:

Free Zone Establishment – Limited

 

Store and brand name:

Beauty ERA

 

License and Registration Number:

51510

 

Registered business address:

Ajman Free Zone, C1 Building, Ajman, United Arab Emirates

 

Website:

https://beauty-era.com/

 

Email address:

admin@beauty-era.com

 

Business telephone and WhatsApp number:

+971 55 180 8826

 

 

SECTION 21 - SMS, WHATSAPP AND MARKETING COMMUNICATIONS

 

Where you provide your consent during checkout, create an account, subscribe through the Website or otherwise opt in, you may receive recurring communications from Beauty ERA.

 

These communications may include:

 

• Order confirmations;

 

• Payment updates;

 

• Shipping and delivery notifications;

 

• Abandoned checkout reminders;

 

• Customer Service messages;

 

• Review requests;

 

• Product announcements;

 

• Promotional offers; and

 

• Other marketing communications.

 

Communications may be sent through email, SMS, telephone, WhatsApp or other communication channels selected by you.

 

Message frequency may vary.

 

Consent to receive marketing messages is not a condition of purchase.

 

You may unsubscribe from marketing communications at any time by:

 

• Clicking the unsubscribe link in an email;

 

• Following the opt-out instructions included in the message;

 

• Replying STOP where that functionality is supported; or

 

• Contacting us at admin@beauty-era.com or +971 55 180 8826.

 

We do not charge you for marketing communications, but charges imposed by your mobile network, internet service provider or telecommunications provider may apply.

 

Opting out of marketing messages will not prevent us from sending essential transactional messages relating to your orders, payments, delivery, account security, returns, refunds or Customer Service requests.

 

We may change a telephone number, sender identification or communication provider used to operate the Service.

 

Where reasonably possible, we will notify customers of material changes affecting their ability to opt out.

 

To the extent permitted by applicable law, we shall not be liable for failed, delayed or misdirected delivery caused by a telecommunications provider, incorrect contact information or circumstances outside our reasonable control.

 

Information regarding how we collect, process and protect Personal Information is available in our Privacy Policy:

 

https://beauty-era.com/policies/privacy-policy